Operations & Maintenance - Water Meters

Do You Know Where Your Meter is?

Please take a minute to locate the City water meter that services your home or business. Make sure it is clear of debris and/or vegetation.

We need access to take readings and perform routine maintenance. If you have a leak, quick and easy access saves time and money. Remember do not pile dirt, plant landscaping, or place pots or lawn ornaments on top of the meter box. Doing so not only makes access difficult, but may also damage the meter.
Can't find your meter? Give Utility Billing a call at (360) 753-8340. We would be happy to help.

Need to shut the water off at your home or business? Here are a few tips:

Call Utility Billing: Turning off your water takes a special tool. Don't use a wrench - you could damage or break the valve. If you damage a valve, you could be responsible for the cost of the repairs. For assistance, call Utility Billing at 360.753.8340.
Call Two Days in Advance: We will schedule someone to come out and turn your water off at no charge.
Need Your Water Turned Off Frequently? Consider installing a shut off valve after the City water meter. Then you can shut the water off yourself. No need to call ahead or wait.
Have an emergency? We are here to help. Call Utility Billing at 360.753.8340, 8:00 a.m. to 5:00 p.m., Monday through Friday. For after hours emergencies, call 360.753.8333.